Shipping policy

Orders placed before 1:00PM AEST will be shipped same business day, otherwise next business day. (note this may vary due to unforeseen circumstances, however we will try our best to ship your items out to you ASAP!)

Card Haven does it's utmost best to ensure your product arrives to you safely and in a timely manner.

To Ensure this happens, Card Haven invests in quality packaging and only uses Tracked shipping options.

All items sent out by Card Haven are sent Tracked via Australia Post.

Shipping rates are calculated in real time during checkout to ensure you get the best rate available at the time!

We currently offer the below shipping options.
  • Parcel Post - Tracked (No Signature)
  • Parcel Post - Tracked (Signature Required)
  • Express Post - Tracked (No Signature)
  • Express Post - Tracked (Signature Required)
  • Standard & Express (International)

Delivery Time
  • Parcel Post - 2-6 Business Days
  • Express Post - 1-3 Business Days
  • Standard & Express (International) - Varies on location as such we are unable to provide a shipment time

International Shipments

All International shipments are sent tracked via Australia Post using "Standard" or "Express" shipping methods.

All International shipments will include the below on both "Standard" & "Express" shipping methods.

  • Insured order up to $5000AUD* Max
  • Signature On Delivery Required
  • SMS & Email Tracking Notification updates (if relevant information provided during checkout)

Additional to the above, shipping cost shown at checkout may be subject to further charges after order has been placed, this will be due to fluctuating shipping costs for international/overseas destinations.

We will make contact with you (Customer)/(Buyer) to inform of any additional shipping costs as mentioned above due to international shipment variables and invoice accordingly.

Card Haven is not liable/responsible for any Customs/Tax etc.. once Item arrives at it's destination/country, this is the buyers (Customers)(You) responsibility and you agree to this by placing an order with us.

Please note the above are only a general indication of shipping time and may vary due to uncontrollable circumstances. including but not limited to, Australia Post Delays, Rural Delivery, Unforeseen circumstances.